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Total Quality Management: Customer Responsive Management: The Flexible Advantage (Paperback)

This book illustrates TQM concepts as they apply to service organizations where a product may or may not be involved. It addresses nine key management areas including cultivating relationships with customers and capacity management. more

Concepts and Controversies in the Management of Change: A Strategy of Change (Paperback)

A Strategy of Change provides a critical appraisal of current ideas about organizational culture total quality management flexibility and excellence drawing upon case material from a wide range of different organizational settings. This practical... more

The Theory of Culture-Specific Total Quality Management (Paperback)

This volume is the first to show the influence that culture has on the success of TQM and uses the case of Chinese companies operating in mainland China Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has... more

Pre-Owned Total Quality Management: A Cross Functional Perspective (Paperback) 0471108049 9780471108047

The emphasis of Quality is pervading every facet of business and managers are required to know and apply TQM principles.Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages... more

Pre-Owned Quality Is Personal: A Foundation for Total Quality Management (Paperback 9780029266250) by Dr. Harry Roberts Bernard F Sergesketter

9780029266250. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 176. Trade paperback (US). Glued binding. 176 p. Contains: Unspecified. In this penetrating guide to involving employees in the process of total quality management... more

Pre-Owned Person-Centered Leadership: An American Approach to Participatory Management (Paperback) 0803959990 9780803959996

Why hasn′t Total Quality Management (TQM) worked as well in the United States as it has in other countries? In the US employees seem to prefer recognition of individual achievement over recognition of the work team. Could the North American... more

MS-96 Total Quality Management (Paperback)

MS-96 Total Quality Management Block 1 - Part-I Philosophy and Basic Concepts Introduction: Basic Concepts and Approach Quality Management: Leading Thinkers Building Blocks of TQM Block 2 - Part-II Strategic Considerations TQM and Business Strategy... more

Total Quality Management: A Cross Functional Perspective (Paperback)

The emphasis of Quality is pervading every facet of business and managers are required to know and apply TQM principles. This book explores the strategic role of quality global competition the roles of management in attaining quality excellence the... more

Pre-Owned Putting Total Quality Management to Work: What TQM Means How to Use it and How to Sustain (Paperback 9781881052241) by Marshall Sashkin Kenneth Kiser

9781881052241. Pre-Owned: Good condition. Other. Pages: 216. 216 p. Intended for professional and scholarly audience. more

SpringerBriefs in Business: From Total Quality Control to Lean Six SIGMA: Evolution of the Most Important Management Systems for the Excellence (Paperback)

The main purpose of this paper is to compare and discuss the evolution of six important management systems: Japanese Total Quality Control (JTQC) Total Quality Management (TQM) Deming s System of Profound Knowledge Business Process Reengineering... more

Pre-Owned Taking the Mystery Out of TQM: Practical Guide to Total Quality Management Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Practical Case Studies Of Total Quality Management (Paperback)

The aim of this book is to provide basic knowledge of case studies to the beginners. Real time case studies has been discussed in this book and effort has been made to find out the solution for these case studies. The case studies presented in this... more

Total Quality Management in Action (Paperback)

In this book award-winning organisations and experts from Europe and USA including Brian Joiner (Deming medel) Hans Bajoria (ASQC Grant award) Texas Instruments Europe (1995 Quality Award winner) have contributed towards the learning and culture of... more

Rentabel Durch Total Quality Management (Paperback)

Zur Methodik des Total Quality Managements (TQM) gibt es viele Publikationen aber dieses Buch beschreibt zum ersten Mal in einem ganzheitlichen Ansatz wie Rentabilitätsverbesserungen durch TQM erzielt werden können. An konkreten Beispielen... more

Innovations- Und Technologiemanagement: Lean Development: Kostengünstige Prozeßgestaltung (Paperback)

Total Quality Management Kundenorientierung und Prozeßmanagement - diese drei Methoden stehen für den Neubeginn in vielen Unternehmen. An den Entwicklungsbereichen der meisten Unternehmen sind die modernen Managementmethoden bis heute... more

Total Quality Management as a Holistic Management Concept: The European Model for Business Excellence (Paperback)

In this book Total Quality Management is introduced as a holistic management concept. An instrument to measure this approach is the European Model for Business Excellence which is well known in many European countries for national quality prizes.... more

Total Quality Management (Paperback) 9780827371927

This basic comprehensive overview of total quality management (TQM) is designed to bridge the gap between engineering and management texts. Written in plain language this text discusses how to tailor TQM to fit the specific needs of organizations of... more

Total Information Risk Management: Maximizing the Value of Data and Information Assets (Paperback)

How well does your organization manage the risks associated with information quality? Managing information risk is becoming a top priority on the organizational agenda. The increasing sophistication of IT capabilities along with the constantly... more

GPRA and Its Significance to the Acquisition Workforce (Paperback)

Whether you call it management by objective balanced scorecard or total quality management the principles of the Government Performance and Results Act of 1993 (GPRA) makes good business sense. However GPRA is not just a fly by night concept it is... more

Is Total Quality Management Enough for Competitive Advantage? Realities in Organizations Implementing Change Initiatives: With Examples from the United States and the Developing World (Paperback)

TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for all problems that companies face. This dissertation provides intellectual and factual... more

Cases in Strategic Management: Total Quality and Global Competition (Paperback)

Cases in Strategic Management: Total Quality and Global Competition more

Person-Centered Leadership: An American Approach to Participatory Management (Paperback)

Why hasn′t Total Quality Management (TQM) worked as well in the United States as it has in other countries? In the US employees seem to prefer recognition of individual achievement over recognition of the work team. Could the North American... more

Qualitätsmanagementsysteme. DIN EN ESO 9000 Total Quality Management und die European Foundation of Quality Management (Paperback)

Akademische Arbeit aus dem Jahr 2006 im Fachbereich BWL - Unternehmensführung Management Organisation Note: 1 2 Private Fachhochschule Döpfer Sprache: Deutsch Abstract: Qualitätsmanagement besitzt einen wachsenden Stellenwert in der heutigen... more

Total Quality Management to Gain Competitive Advantages (Paperback)

Global financial crisis also struck Toyota and resulted in the first loss in fifty years of this company. There is no company without a problem. How fast the problem is solved is what will give a company competitive edge. Toyota is trying to keep up... more

Total Quality Management (Paperback)

This book explains in easy to understand style the thinking of some of the world s leading management experts. The contents of the book are presented in a lucid style so that even an average student can grasp the subject. Salient Features: 1)... more

Total Quality Management (Paperback)

Management is one of the most important elements which leads to organizational success. There are different kinds of methods which are used to manage organizations. Many books address and explain management thoughts and ideas. Sometimes we confuse... more

Pre-Owned The Blackwell Encyclopedic Dictionary of Operations Management (Paperback) by Professor Nigel Slack

perations management is a subject whose content boundaries and importance have changed considerably over the last few years. The development of new areas such as total quality management (TQM) just in time (JIT) benchmarking and manufacturing... more

Total Quality Management in the Public Sector (Paperback)

Total Quality Management in the Public Sector more

Gesundheits- Und Qualitätsmanagement: Total Quality Management Im Krankenhaus (Paperback)

Vor dem Hintergrund der aktuellen Qualitätsdiskussion im Gesundheitswesen präsentiert der Autor mit dem Total Quality Management einen unternehmerischen Führungsanspruch der die Anforderungen der Mitarbeiter und Kunden in den Mittelpunkt stellt. more

Pre-Owned Total Quality Management: Key Concepts and Case Studies [Paperback] Kiran D.R.

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned Quality Management for Organizational Excellence: Introduction to Total Quality Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in - USED - GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help. ISBN-10:... more

Pre-Owned Total Quality Management Handbook Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Money Management: The Ultimate Guide to Budgeting Frugal Living Getting out of Debt Credit Repair and Managing Your Personal Finances in a Stress-Free Way (Paperback)

Do you want to be in total control of your expenses and the money you make? Have you tried writing your income and expenses down...but nothing seems to work for more than a few weeks? Do you finally want to say goodbye to worry surrounding money and... more

Cross-Cultural Differences - Japanese and German Management Styles from the German Perspective: Hofstede s Dimensions applied on German and Japanese Managers Leadership Styles (Paperback)

Inhaltsangabe: Abstract: As the idea of Japan as a leader in management styles and the mythos collectivism as a key to high quality performance and productivity is still in mind of German managers this work tries to compare actual leadership styles... more

European Health Management in Transition: Developing and Engaging Clinical Leaders in the New Normal of Hospitals: Why It Matters How to Do It (Paperback)

Healthcare systems across the globe are currently facing perhaps the greatest challenges and pressures to date as the need to improve outcomes efficiency productivity quality customer satisfaction and sustainability have significantly risen. Further... more

Total Customer Value Management: Transforming Business Thinking (Paperback)

The world is changing. So is the customer. Insightfully illustrated with case studies caselets tables and graphs this book illustrates how big companies in India like Tata and Godrej are embracing Total Customer Value Management to effect... more

Breakthrough Performance: Accelerating the Transformation of Health Care Organizations (Paperback)

Transform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the... more

Pre-Owned Total Quality Counseling with CD: 4th Edition (Perfect Paperback) 1884063446 9781884063442

Revised 2009 this popular professional guide now includes more forms and PDF files of the reproducible forms/worksheets. The ultimate professional resource for new counsellors counselling interns and seasoned counsellors who want to review their... more