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Pre-Owned Total Access : Giving Customers What They Want in an Anytime Anywhere World 9781578512447

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Why Customers Don t Do What You Want Them to Do and What to Do about It 9780070217003 Used

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned What To Say To Get What You Want: Strong Words For 44 Challenging Types Of Bosses Employees Coworkers And Customers Paperback

Is your boss a Perfectionist demanding flawless results? Do you have Can-Do employees who can t deliver? Does a Drain siphon away your time? You can win cooperation from these people before they block your productivity. What to Say to Get What You Want... more

Pre-Owned Why Customers Don t Do What You Want Them to Do: 24 Solutions to Common Selling Problems (Paperback 9780071417501) by Ferdinand Fournies

9780071417501. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 49. Trade paperback (US). 49 p. McGraw-Hill Professional Education. While what you do obviously sets the tone for each sales call your sales success is based on what... more

Pre-Owned Ask: The Counterintuitive Online Method to Discover Exactly What Your Customers Want to (Paperback 9781939447722) by Ryan Levesque

9781939447722. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 160. Trade paperback (US). Glued binding. 160 p. Contains: Illustrations black & white. When it comes to the way business is carried out online the earth beneath our... more

Pre-Owned: Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants (Paperback 9780814473399 0814473393)

Questions That Sell: The Powerful Process for Discovering What Your Customer Really Wants ISBN-10 0814473393 ISBN-13 9780814473399 Cherry Paul Special ed. edition 192 pages Publisher: AMACOM Binding: PaperbackBookAuthority s Best List Paul Cherry s... more

Pre-Owned The Customer Service Solution: Managing Emotions Trust and Control to Win Your Customer s Business (Hardcover) 0071809937 9780071809931

Understand Consumer Psychology to Drive Profits and Growth Want to know exactly what s driving your customer s behavior? NOW YOU CAN! The Customer Service Solution explains how consumers perceive services and shows you how to enhance the customer... more

Pre-Owned Satisfaction : How Every Great Company Listens to the Voice of the Customer 9781591841098

For nearly four decades J.D. Power and Associates has been measuring consumer satisfaction and helping businesses improve profits by paying attention to what customers really want. Now the company has created the definitive book on how to boost profits... more

Pre-Owned Branding Yourself: How to Use Social Media to Invent or Reinvent Yourself (Paperback) 0789749726 9780789749727

Want a new job or career? Need to demonstrate more value to customers or employers? Use today s hottest social media platforms to build the powerful personal brand that gets you what you want In this completely updated book Erik Deckers and Kyle Lacy... more

Pre-Owned: Customers are the Answer to Everything: How to Get and Keep all the Customers Your Business Wants (Paperback 9781614481072 1614481075)

Customers are the Answer to Everything: How to Get and Keep all the Customers Your Business Wants ISBN-10 1614481075 ISBN-13 9781614481072 Hanlon Martha Williams Chris 160 pages Publisher: Morgan James Publishing Binding: Paperback Do you dream of a... more

Pre-Owned: The Intelligent Negotiator: What to Say What to Do How to Get What You Want--Every Time (Hardcover 9780761537250 0761537252)

The Intelligent Negotiator: What to Say What to Do How to Get What You Want--Every Time ISBN-10 0761537252 ISBN-13 9780761537250 Craver Charles 1 edition 304 pages Publisher: Prima Lifestyles Binding: Hardcover Nearly every professional interaction you... more

Pre-Owned The Intelligent Negotiator: What to Say What to Do How to Get What You Want--Every Time (Hardcover) by Charles B Craver

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Wharton Executive Education Customer Centricity Essentials: What It Is What It Isn t and Why It Matters (Wharton Executive Education Essentials) Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned Why Customers Don t Do What They re Supposed to and What to Do about It (Paperback) 0071486224 9780071486224

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned 1 001 Perfectly Legal Ways to Get Exactly What You Want When Want It Every Time Hardcover FC A

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Why Don t You Want What I Want?: How to Win Support for Your Ideas Without Hard Sell Manipulation or Power Plays Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned How to Persuade People Who Don t Want to Be Persuaded : Get What You Want -- Every Time! 9780471647973

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Why Don t You Want What I Want? : How to Win Support for Your Ideas Without Hard Sell Manipulation or Power Plays 9781885167569 Used / Pre-owned

Rick Maurer introduces you to a high integrity process that engages you and the other person in creating outcomes you both fully support. He shows you how to turn resistance into support and use 6 principles of engagement to help you persuade while you... more

Pre-Owned Manipulating Meetings: How to Get What You Want When You Want It (Paperback) 0273621939 9780273621935

This book examines a variety of tactics and strategies used in meetings by others and which you can use yourself to plan and achieve the objectives you are after. It takes the reader through issues such as hidden agendas: filibusterers time wasters... more

Pre-Owned Powerful Business Writing: Say What You Mean Get What You Want (Paperback) 0898795281 9780898795288

Powerful Business Writing: Say What You Mean Get What You Want by McKeown Tom; McKeown Thomas W. more

Living Well on a Shoestring : 1 501 Ingenious Ways to Spend Less on What You Need and Have More for What You Want 9780899093802 Used / Pre-owned

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned In Pursuit of Happiness: Knowing What You Want Getting What You Need (Paperback) 0944337007 9780944337004

In Pursuit of Happiness: Knowing What You Want Getting What You Need by Good E. Perry more

Pre-Owned The Secret of Successful Failing: Hidden Inside Every Failure Is Exactly What You Need to Get What You Want (Hardcover) 0978241509 9780978241506

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Get to the Point : How to Say What You Mean and Get What You Want 9780553053364

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Take on the Street : What Wall Street and Corporate America Don t Want You to Know: What You Can Do to Fight Back 9780786253081

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Lifescripts : What to Say to Get What You Want in Life s Toughest Situations 9780471643760

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-owned Value Proposition Design : How to Create Products and Services Customers Want Paperback by Osterwalder Alexander; Pigneur Yves; Bernarda Greg; Smith Alan ISBN 1118968050 ISBN-13 97811

Value Proposition Design : How to Create Products and Services Customers Want more

Pre-Owned The Versatile Salesperson: Selling the Way Your Customer Wants to Buy (Paperback) 0471503797 9780471503798

This guide will help you develop your selling skills and increase sales. Shows how to acquire sales versatility and the ability to develop and maintain profitable long-term business relationships. CONDITION – USED: Books sold are in GOOD or better... more

Pre-Owned Customer-Focused Quality: What to Do on a Monday Morning Paperback

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Your Call Is Not That Important to Us: Customer Service and What It Reveals About Our World Lives Paperback Emily Yellin

CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

Pre-Owned Measure What Matters: Online Tools For Understanding Customers Social Media Engagement and Key Relationships Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in - USED - GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help. ISBN-10:... more

Pre-Owned What Customers Hate: Drive Fast and Scalable Growth by Eliminating the Things that Drive Away Business Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned Customer Experience: What How and Why Now Volume 1 (Paperback) 1483560155 9781483560151

When it comes to customer experience Don Peppers is one of the world s most respected authorities. Over the last twenty years he and co-author Martha Rogers have written a series of best-selling books on the subject collectively selling over a million... more

Pre-Owned Worth Every Penny : Build a Business That Thrills Your Customers and Still Charge What You re Worth 9781608322770

A revelation for small business owners: creating a profitable business is possible without getting into a slash-and-burn price war with your competitors. CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to... more

Pre-Owned Secrets of Selling Services: Everything You Need to Sell What Your Customer Can t See--From Pitch to Close (Paperback) 0071791620 9780071791625

9780071791625. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 224. Trade paperback (US). Glued binding. 224 p. Contains: Illustrations black & white. From America s #1 sales trainer--the ultimate closer s guide for selling... more

Pre-Owned What Customers Crave: How to Create Relevant and Memorable Experiences at Every Touchpoint Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more

Pre-Owned Wired and Dangerous: How Your Customers Have Changed and What to Do about It (Paperback 9781605099750) by Chip R Bell John R Patterson

9781605099750. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 264. Trade paperback (US). Glued binding. 264 p. Contains: Illustrations black & white Line drawings black & white Figures. In an era of economic stress rapid change... more

Pre-Owned Gold Standard: Giving Your Customers What They Didn t Know They Wanted Paperback

Our books are pre-loved which means they have been read before. We carefully check all our books and believe them to be in a - USED - VERY GOOD Condition condition. If you re not completely satisfied please get in touch & we ll be happy to help.... more