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    Pre-Owned The Experience: The 5 Principles of Disney Service and Relationship Excellence (Hardcover) 1119028655 9781119028659

    Pre-Owned The Experience: The 5 Principles of Disney Service and Relationship Excellence (Hardcover) 1119028655 9781119028659

    Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique guide to mastering the art of customer service and service relationships based on the principles employed at the renowned leader in customer... more

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    $6.26

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    The 12 Principles of Manufacturing Excellence: A Leader s Guide to Achieving and Sustaining Excellence [With CDROM] (Hardcover - Used) 1439876045 9781439876046

    The 12 Principles of Manufacturing Excellence: A Leader s Guide to Achieving and Sustaining Excellence [With CDROM] (Hardcover - Used) 1439876045 9781439876046

    Explaining how to implement and sustain a top-down strategy for manufacturing excellence The 12 Principles of Manufacturing Excellence: A Leader s Guide to Achieving and Sustaining Excellence provides a comprehensive proven approach for delivering... more

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    Flex : A Leader s Guide to Staying Nimble and Mastering Transformative Change in the American Workplace 9781119795100 Used / Pre-owned

    Flex : A Leader s Guide to Staying Nimble and Mastering Transformative Change in the American Workplace 9781119795100 Used / Pre-owned

    CONDITION – USED: Books sold are in GOOD or better condition. Good Condition: Minimal damage to the cover dust jacket may not be included minimal wear to binding most of the pages undamaged(e.g. minimal creases or tears) highlighting / underlining... more

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    Mastering The Unknown 21 Day Global Leader Guide (Paperback)

    Mastering The Unknown 21 Day Global Leader Guide (Paperback)

    Mastering the Unknown: A 21-day Global Leader Guide is a game-changing empowerment devotional written during the duress fears and hardships of the 21st-century global pandemic. In these pages global leaders find the strength to assess themselves... more

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    Pre-Owned The Leader s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative (Hardcover 9780787976750) by Stephen Denning

    Pre-Owned The Leader s Guide to Storytelling: Mastering the Art and Discipline of Business Narrative (Hardcover 9780787976750) by Stephen Denning

    9780787976750. Pre-Owned: Good condition. Hard cover. Language: English. Pages: 384. Sewn binding. Cloth over boards. 384 p. Contains: Illustrations. Jossey-Bass US Non-Franchise Leadership 39. In his best-selling book Squirrel Inc. former World Bank... more

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    $8.69 $6.82

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    Pre-owned Leader s Guide to Storytelling : Mastering the Art and Discipline of Business Narrative Hardcover by Denning Stephen ISBN 0470548673 ISBN-13 9780470548677

    Pre-owned Leader s Guide to Storytelling : Mastering the Art and Discipline of Business Narrative Hardcover by Denning Stephen ISBN 0470548673 ISBN-13 9780470548677

    Leader s Guide to Storytelling : Mastering the Art and Discipline of Business Narrative more

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    Pre-Owned Flex: A Leader s Guide to Staying Nimble and Mastering Transformative Change in the American Workplace (Hardcover) 1119795109 9781119795100

    Pre-Owned Flex: A Leader s Guide to Staying Nimble and Mastering Transformative Change in the American Workplace (Hardcover) 1119795109 9781119795100

    9781119795100. Pre-owned: Good condition. Hard cover. Language: English. Pages: 240. Sewn binding. Cloth over boards. 240 p. Learn to navigate disruption and embrace change as an opportunity to grow and succeed. Never before has it been so urgent to... more

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    Public Speaking : The Self Help Guide to Mastering Small Talk Presentations and Influence in Communication (Boost Your Overall Networking Skills and Become a Leader) (Paperback)

    Public Speaking : The Self Help Guide to Mastering Small Talk Presentations and Influence in Communication (Boost Your Overall Networking Skills and Become a Leader) (Paperback)

    I suggest you read through this book and take in the information and then apply what you discover here. I suggest you read through this book and take in the information and then apply what you discover here. I emphasis in this book that action after... more

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    Pre-Owned A Practitioner s Guide to Operations Excellence (Paperback) 0578075431 9780578075433

    Pre-Owned A Practitioner s Guide to Operations Excellence (Paperback) 0578075431 9780578075433

    What is operations excellence? Simply put operations excellence is the single most important factor in reaching the next level of operational performance. Whether you are a team leader a small-business owner or a veteran operations professional Doug... more

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    Pre-Owned The Next Cmo: A Guide to Operational Marketing Excellence (Paperback 9781665711395) by Peter Mahoney Scott Todaro Dan Faulkner

    Pre-Owned The Next Cmo: A Guide to Operational Marketing Excellence (Paperback 9781665711395) by Peter Mahoney Scott Todaro Dan Faulkner

    9781665711395. Pre-Owned: Good condition. Trade paperback. Language: English. Pages: 254. Trade paperback (US). Glued binding. 254 p. The world is changing and so is the marketing profession. CMOs and the next generation of marketing leaders need to... more

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    Mastering Leadership Fundamentals: A Self-Directed Journey (Hardcover)

    Mastering Leadership Fundamentals: A Self-Directed Journey (Hardcover)

    Mastering Leadership Fundamentals: A Self-Directed Journey is a comprehensive guide for the next generation of business leaders who want to build a strong foundation to grow robust and successful careers. This book is a powerful combination of... more

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    $35.99 $23.92

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    Great Communication Secrets of Great Leaders (Paperback)

    Great Communication Secrets of Great Leaders (Paperback)

    A groundbreaking guide to mastering the most important leadership skills Great Communication Secrets of Great Leaders gives anyone from managers to executives an unparalleled opportunity to do just that. John Baldoni explores the communication styles... more

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    $18.96 $16.31

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    Pre-Owned Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard (Hardcover) 1934454168 9781934454169

    Pre-Owned Improvement Project Execution: A Management and Black Belt Guide for Going Beyond Lean Six Sigma and the Balanced Scorecard (Hardcover) 1934454168 9781934454169

    Integrated Enterprise Excellence (IEE) introduces a new organizational governance system that integrates analytics with innovation. The IEE system shows business leaders what to measure and report; when and how to report it; how to interpret and use... more

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    Government Can Deliver: A Practitioner s Guide to Improving Agency Effectiveness and Efficiency (Hardcover)

    Government Can Deliver: A Practitioner s Guide to Improving Agency Effectiveness and Efficiency (Hardcover)

    Government Can Deliver presents a framework for government agency performance improvement designed to change an inefficient culture and drive operational excellence. It outlines how government leaders can drive such change and most importantly it... more

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    $37.09

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    Work Smart Do More: The Ceo s Guide for Optimizing Time Talent and Tech to Create a Winning Culture (Paperback)

    Work Smart Do More: The Ceo s Guide for Optimizing Time Talent and Tech to Create a Winning Culture (Paperback)

    In this CEO excellence book productivity expert Jan Lehman teaches upper-level leaders to make the most of available time talent and technology--not just for better results but for a better life. Productivity gains improve workplace culture and... more

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    $19.95 $16.22

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    The Essential Wooden (Paperback)

    The Essential Wooden (Paperback)

    The acclaimed guide to leadership excellence and competitive success from one of America s greatest coaches: John Wooden Talent to spare or spare on talent Wooden writes a leader s goal remains the same namely getting the very best out of the people in... more

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    $14.14

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